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Terms and conditions

1. Legal Status

1.1 License Number

The casino operates under the license number ALSI-202512022-FI1, issued by the Anjouan Gaming Authority. It is advisable for users to independently verify the license details with the regulator before making deposits.

1.2 Issuing Authority

The Anjouan Gaming Authority is the governing body responsible for issuing the gaming license.

1.3 Jurisdiction

The gaming license is held by 3-102-940062 SRL, a company registered in Costa Rica. The domain Frogbet.com is recognized as an approved operational site. The legality and availability of services depend on the regulations of the users' respective jurisdictions.

2. Registration and Login Process

2.1 Step-by-Step Process

To register an account, follow these steps:

  1. Open the Frogbet website.
  2. Input an email address.
  3. Receive a one-time code via email to access the account.
  4. Deposit using supported cryptocurrency or available card options.
  5. Select a game or sportsbook market to begin play.

2.2 Is KYC/ID Verification Required

Standard registration and crypto withdrawals do not require KYC verification. However, the casino reserves the right to request identity verification and source-of-funds documentation at any time under risk or AML reviews.

2.3 Time to Activate Account

An account is immediately accessible after completing the email verification. Deposit crediting relies on blockchain confirmations, typically within one minute.

2.4 Terms of Registrations

The minimum age for registration is 18 years. There is insufficient confirmation regarding one account per user policy. Players are advised to verify restricted country lists based on local regulations prior to registering.

3. Games and Software Providers

3.1 Top Games

The casino features a range of games, including popular titles such as Gates of Olympus, Sweet Bonanza, and various live casino games.

3.2 Software Providers

Frogbet collaborates with multiple software providers including NetEnt, Evolution, and others. The licensing status of each provider is not specified.

3.3 Total Game Count

The official site advertises over 5,000 games, subject to change based on the catalog's updates.

3.4 Game Categories

Available categories include slots, live dealer options, video poker, table games, and sportsbook offerings.

3.5 Provably Fair / Crash-Game Fairness

Frogbet's Originals are advertised as provably fair, with cryptographic commitments to outcomes prior to play. Third-party games rely on the RNG certifications of their respective suppliers.

4. Bonuses and Promotions

4.1 Welcome Bonus

New users are entitled to a 150% bonus on their first deposit of $20 or more, along with 100 free spins. Specific details regarding the free-spin game and values are not disclosed.

4.2 Process of Activation for Welcome Bonus

To activate the welcome bonus, register and make the first deposit of at least $20, then follow promotional instructions. Verification of promotional requirements is recommended.

4.3 Wagering Requirements

The welcome bonus requires a 35x wagering of the combined deposit and bonus amounts. Slots contribute 100% to this requirement.

4.4 Time Limits

Details concerning the expiry of the welcome bonus and free spins are not explicitly stated.

4.5 Recurring Promotions

Players may encounter various promotions such as weekly races, daily raffles, and reload bonuses. Conditions may vary and users should verify active promotions.

4.6 Cashback Offers

Cashback offers of up to 25% may be available, with terms linked to VIP levels. Specific percentages and loss calculations are not detailed.

4.7 Reload Bonuses

Reload bonuses include options for weekly and monthly reloads, with conditions pertaining to specific deposit amounts for associated free spins.

4.8 Free Spins Bonuses

Free spins may be awarded during welcome offers and promotional events. Specific details on eligible games and associated values are not noted.

4.9 General Bonus Terms and Conditions

Users should refer to the current terms for details on wagering requirements, game restrictions, and bonus stacking conditions, as complete information was not available.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Frogbet offers a VIP program with multiple tiers, including Bronze, Silver, Gold, and Elite. Benefits include increased rewards and dedicated VIP support.

5.2 How to Qualify

Users progress based on activity and wagering, with specific transfer options from other VIP programs subject to terms.

5.3 Loyalty Program Description

The loyalty program emphasizes automatic rakeback and cashback rewards, with additional promotions based on user activity.

5.4 Loyalty Program Rules

To access daily rewards, users must engage in specified wagering. Exact terms regarding point accrual and benefits may not be explicitly provided.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Accepted deposit methods include various cryptocurrencies and card options, with a minimum deposit starting at $10.

6.2 Withdrawal Methods

Withdrawals are processed through supported cryptocurrencies, with a stated minimum of $10. Additional terms concerning limits and processing times should be verified.

7. Key Terms and Conditions

7.1 Bonus Terms

Users must complete specified wagering requirements to access bonuses. Details on game contributions and any maximum bet limits while wagering should be requested from the promotions page.

7.2 Deposit Limits

Standard deposits start at $10, with further restrictions potentially applied based on jurisdiction and method.

7.3 Withdrawal Limits

The standard withdrawal amount is $10, with varying limits based on account status, subject to verification.

7.4 Account Restrictions

The casino reserves the right to conduct identity checks under certain conditions. Account access may be temporarily restricted during reviews.

7.5 Win Caps

Claims regarding win caps are inconsistent and should be verified through the active terms.

8. Mobile and Technical Features

8.1 Mobile Browser Optimization

The mobile site is designed for seamless function across games, with live dealer and sportsbook options available.

8.2 User Experience and Speed on Mobile

Performance metrics and specific user experience evaluations are not currently available. The site claims fast load times and smooth interactions.

8.3 Process of Registration on Mobile

Registration follows the standard browser flow without app installation requirements.

8.4 Biometric Login / Interface Design

Information on biometric login is not provided. User interface elements are navigable within the mobile browser.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Account access is secured using standard encryption practices. Exact technical details on security protocols are not disclosed.

9.2 RNG & Game Fairness

Games operate on certified RNG systems, with fairness mechanics publicly documented. Specific auditing bodies are not listed.

9.3 Customer Support

Support is available 24/7 via live chat. VIP users may have access to dedicated support staff.

9.4 Support Availability

Support operates continuously, with language support confirmation pending.

10. Responsible Gambling Features

10.1 Tools

The casino promotes responsible gaming tools, but accessibility is subject to verification on the live platform.